Hyatt Regency Hakone Resort And Spa | Hakone ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

1320 Gora Hakone-Machi, Hakone, Japan, 250-0408

Hyatt Regency Hakone Resort And Spa offers spacious accommodations with marble baths and balconies overlooking the natural beauty of Hakone. This 4-star spa hotel features the area's largest spa with multiple hot spring baths, along with a log fireplace and outdoor courtyard.

Rooms & Amenities

Rooms at Hyatt Regency Hakone Resort And Spa include amenities such as air conditioning, free WiFi, and flat-screen TVs. Each room features a minibar, a window-side seating area, and panoramic windows that enhance the views of Mount Hakone.

Dining Options

Dining options at the hotel encompass three on-site restaurants, with The Dining Room serving French provincial cuisine. A cozy Living Room offers a la carte lunch items and snacks.

Leisure & Services

Leisure amenities include two indoor hot spring baths, a full-service spa, and designer stores on-site. Guests can also enjoy shuttles to and from Gora Station at set times throughout the day.

Business & Local Area

Hyatt Regency Hakone Resort And Spa features substantial meeting facilities with 1,141 square feet of conference space, catering to business travelers' needs. Located within proximity to attractions like Hakone Gora Park and the Hakone Ropeway, guests can explore local landmarks.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room Dog friendly

Max:

3 persons

780 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Deluxe Twin Room

Max:

3 persons

790 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Twin Room

Max:

2 persons

605 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Hakone 1.1 mi

Airports

Oshima (OIM) 52.2 mi

Tokyo International (HND) 67.2 mi

Train

Gora Station3300 ft

Kowakudani Station 1.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Onsen Experience

I thoroughly enjoyed my time in the onsen, which was wonderfully relaxing. Although it lacked a scenic view, the atmosphere was perfect for unwinding. I loved how they offered individual locker rooms and showers that made the whole experience private and comfortable. The onsen can be used until midnight, allowing for a late night soak which was simply divine!

Susan82. Canada, 2024-05-15Read full review on

Delectable Dining Experience

I was blown away by the breakfast buffet! At $30 USD per person, it was worth every penny. With a variety of Japanese and Western options, including made-to-order eggs, I enjoyed every bite. The dinner at the French restaurant was equally impressive, providing a variety of delicious dishes that satisfied the whole family.

Robert34. USA, 2024-07-22Read full review on

Massive Deluxe Room

We were upgraded to a luxurious deluxe room, and it was positively massive! With a spacious living area, a huge bathroom, and two terraces, it felt like a home away from home. The attention to detail in providing comfortable slippers and yukatas was a charming touch that made our stay feel that much more special.

JohnSmith. Australia, 2024-06-05Read full review on

Spacious and Luxurious Bathroom

The bathroom in our deluxe room was a standout feature. It was incredibly spacious and well-equipped, featuring a separate soaking tub and a modern shower. I appreciated the cleanliness and quality of the amenities provided, making our time spent there very enjoyable. It truly felt like a spa retreat!

LarryStan. UK, 2024-08-10Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Massage
Hot spring bath
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Armchair
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

1320 Gora Hakone-Machi, Hakone, Japan, 250-0408

Map view

1320 Gora Hakone-Machi, Hakone, Japan, 250-0408

City landmarks

Museums

Hakone Open-Air Museum

1.0 mi

1251 Sengokubara

Hakone Ropeway

1.7 mi

Spa Center

Hakone Kowakien Yunessun

1.7 mi

Parks

Hakone Gora Park

1.0 mi

Japan

Owakudani

1.7 mi

Museums

Hakone Glass Nomori Museum

1.5 mi

Waterfall

Chisuji Falls

1.3 mi

Museums

Hakone Craft House

2700 ft

Museums

Okada Museum of Art

1.7 mi

1251 Sengokuhara

Owaku-dani Valley

1.7 mi

Museums

Hakone Museum of Art

1.0 mi

1307 Kiga

Miyaginohayakawa River Bank

3400 ft

Hakone

Mount Soun

4700 ft

Museums

Museum of The Little Prince in Hakone

1.8 mi

Museums

Hakone Gora Park Craft House

2700 ft

1300 Gora

Hakuundo Chaen

2500 ft

1300 Gora

Gora Park

1.0 mi

1251 Sengokuhara

Hakone Geomuseum

1.1 mi

Gora

Goro Onsen

3400 ft

923 Miyagino

Kantaro-no-yu

3800 ft

1297 Ninotaira Hakone Kowakien Yunessun

Sanno Shrine

3800 ft

Kowakudani

Horai Garden

1.1 mi

Sengokuhara

Owakudani Enmei Jizo

1.1 mi

Ninotaira

Ninotaira Onsen

4700 ft

Mori no Yu

4900 ft

Museums

Lalique Museum Hakone

2.1 mi

555 Sokokura

Hakone Tenoyu Onsen

1.8 mi

Museums

Pola Museum of Art

2.7 mi

Nearby

1300 Gora

Hakone Museum of Art

1400 ft

Museums

Hakone Meissen Antique Museum

1400 ft

Restaurants

Cafe Restaurant Shunsai

2900 ft

1300-466 Gora

Cafe Pic

3700 ft

1300 Gora Gora Park

Fukuyoshi

3500 ft

1300-276 Gora

Gora Brewery & Grill

4200 ft

1300-72 Gora

Yamaji

3900 ft

1-300-562 Gora

Cafe Plaisir de l'oeuf

3800 ft

1300-432 Gora

Sobadokoro Katsumata

4100 ft

1300-442 Gora

Soun Gora

4300 ft

1300-356 Gora

Reviews and Ratings

Reviews from guests about their experience.

86%

loved their spa retreat and can’t wait to return.

Stunning mountain views

Luxurious and spacious rooms

Limited dining options

Few activities for families

8.6/10

Great

Rooms

9.4

Location

8.2

Service

9.8

Dining

8.0

Elliot

United Kingdom, March 2025

8.6/10

What a wonderful retreat! This hotel nestled in the mountains offers a gorgeous view of the surrounding landscape. My room was spacious and came with all the necessary amenities. The staff were incredibly warm and helpful, making my stay even more enjoyable. The only downside was that the location felt a bit remote, which might not be ideal for everyone. However, if you're looking for relaxation, it’s a fantastic choice.

Rooms

9.0

The rooms were spacious with a cozy feel, featuring two double beds, a desk, and a nice view of Mount Fuji, although limited. Amenities included a coffee machine, and I loved the traditional yukata provided.

Service

10.0

The staff were absolutely amazing and incredibly kind, always ready to assist with anything I needed. Their attention to detail really enhanced my experience.

Location

7.0

While the hotel is located in a peaceful spot surrounded by nature, the distance from local attractions makes it feel somewhat isolated. It’s best to rely on the shuttle or taxis to explore the area.

Dining

9.0

The breakfast buffet was impressive, offering both continental and Japanese selections. I appreciated the option to order additional items like made-to-order eggs, which was a nice touch.

Facilities

8.0

The onsen facilities were quite nice, providing a relaxing atmosphere to unwind after a day of exploration. I did wish there was a gym, but the overall amenities were decent.

Margaret

United Kingdom, February 2025

8.6/10

The Hyatt in Hakone is a lovely retreat with a beautiful atmosphere and spacious rooms, making for a relaxing getaway. I truly enjoyed the Onsen experience and the variety at breakfast. However, the hotel feels a bit isolated, and the price point might not provide the best value compared to other similar options.

Rooms

9.0

The room was spacious with two double beds pushed together, a desk, and a cozy enclosed balcony offering great views. I appreciated the daily replenishment of coffee pods too.

Service

10.0

The service was exceptional; the staff was extremely helpful, checking us in early and providing shuttle services with a smile.

Location

7.0

Although the hotel is a bit remote, it’s only a five-minute walk to the ropeway train, making it convenient for exploring the area.

Dining

9.0

Breakfast had a wonderful variety, and I appreciated the selection of buffet options complemented by made-to-order dishes like eggs Benedict.

Facilities

8.0

The Onsen facilities were a major highlight, offering a relaxing ambiance, though the setting also felt a bit isolated without nearby dining options.

Alexander

United Kingdom, February 2025

8.6/10

I had a wonderful stay at the hotel, surrounded by beautiful nature and breathtaking mountain views. The rooms were spacious, clean, and luxurious, which completely impressed me. The breakfast buffet offered a nice variety, although I missed having an espresso machine. Dinner was a bit pricey but expected at a five-star hotel. Overall, this place is definitely a cozy retreat but could benefit from more activities for families.

Rooms

9.0

The rooms were outstanding, spacious and beautifully designed. I loved the attached balcony offering gorgeous views.

Service

9.0

The service was excellent, with the staff promptly helping me book appointments and providing great hospitality throughout my stay.

Location

10.0

The hotel is perfectly located in a tranquil area of Hakone, ideal for exploring the surrounding nature.

Dining

7.0

Breakfast was decent with a good mix of Japanese and Western options, while dinner was a bit on the pricey side but still enjoyable.

Facilities

8.0

The facilities were top-notch, especially the onsen spa, though I would have liked to see more amenities for guests.

Stunning mountain views

Limited dining options

Benjamin

United Kingdom, January 2025

9.4/10

My stay was absolutely wonderful. The hotel is incredibly beautiful, nestled in the mountains and providing breathtaking views. The shuttle service made getting around easy, and the on-site amenities, especially the spa, were delightful. However, I found the dining a bit on the pricey side compared to other places in Japan, but the quality certainly made up for it.

Rooms

10.0

The room I stayed in was spacious and luxurious, complete with a large bathroom and a beautiful view from the private balcony.

Service

10.0

The service was outstanding, with staff going out of their way to assist in making plans and ensuring a pleasant stay.

Location

9.0

The hotel's location offers serene mountain views, perfect for a relaxing retreat, though it's up a steep incline.

Dining

8.0

Dining options were diverse and very well-prepared, although they tended to be a bit more expensive than at other hotels I've stayed at.

Facilities

10.0

The amenities were exceptional, particularly the spa, which had a vast selection of lotions and creams.

Bob

United Kingdom, December 2024

8.6/10

My stay at this hotel was truly delightful! The room was spacious and luxurious, equipped with all the amenities I could wish for, making it an excellent retreat. The onsen was a wonderful way to unwind, and the free shuttle service made getting around a breeze. However, the dining experience left something to be desired with limited options and high prices. Overall, a fantastic place with some room for improvement in the dining department.

Rooms

10.0

The room was spacious, featuring a tatami area and two comfortable double beds. There was also a desk, a TV with a HiFi system, and an inviting open tiled section with a coffee machine that offered replenished pods daily.

Service

Location

8.0

The hotel is in a serene location, though it felt a bit isolated at times. The complimentary shuttle from the station was very handy, making transitions smooth.

Dining

7.0

While the food was fresh and enjoyable, especially at the sushi restaurant, the selection was somewhat limited and the prices felt on the higher end.

Facilities

9.0

The onsen was luxurious and a highlight of my stay. The lobby offered free drinks in the evenings, which added a nice touch to the overall experience.